FAQ – Connections Counseling | Syracuse, Utah Therapy Practice

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Frequently Asked Questions About Therapy in Syracuse, Utah

About Connections Counseling

What makes Connections Counseling different from other therapy practices?

A: At Connections Counseling, we don’t just treat symptoms—we meet the person behind them. Clients often tell us they felt “stuck in their own head” for years. With curiosity, compassion, and courage, we help you explore your experiences without judgment, find clarity, and connect more deeply with yourself and others. Therapy here isn’t about being “fixed”—it’s about being understood.

Do you provide couples therapy or only individual therapy?

A: We work with both individuals and couples. One couple shared how arguing over “small stuff” had become a daily battle. Through therapy, they discovered patterns from their childhoods that were influencing their reactions and learned tools to communicate safely and effectively.

Who will I meet when I come to therapy?

A: You’ll meet a licensed professional who listens deeply, validates your experience, and helps you explore solutions that make sense for you. Many clients describe this as “talking to a friend who actually gets me—but also has the skills to help me.”

Scheduling, Appointments, and Costs

How do I schedule an appointment at Connections Counseling?

A: Scheduling is simple online or over the phone by text or email.  You can click the "contact us" buttons here on the website and submit an inquiry form directly to our Client Care Coordinator.  We offer flexible times, including evenings when possible, to fit busy schedules.

What should I expect at my first therapy session?

A: Think of your first session as a conversation. You’ll share your story and goals while we explain how therapy works here. Clients often say it felt like “someone actually listened without rushing to give advice.”

Do you accept insurance?

A: Yes, we accept many insurance plans and offer discount pricing for self-pay clients.

What is your cancellation and rescheduling policy?

A: We ask for 48 hours’ notice to reschedule or cancel. Cancellations without notice will incur a fee.  

Therapy Process and Expectations

How long does therapy take to work?

A: Every person’s journey is unique. Some clients notice changes after a few sessions, while others benefit from ongoing support. Therapy is about progress, not perfection.

I’ve tried therapy before and didn’t get results—why should I try again?

A: Different therapists and approaches can make a big difference. Sometimes it’s about timing or fit. One client said, “My previous therapy felt like filling out forms, but here I finally felt seen.”

I’m nervous about opening up—what if I can’t talk about my feelings?

A: Many clients start with small, surface-level details. Trust grows over time, making it easier to explore deeper feelings.

What if I feel worse before I feel better?

A: Healing isn’t always linear. Think of it like “shaking a jar of muddy water—things get messy before they settle.” Your therapist will help you navigate discomfort safely.

Personal Concerns and Emotional Support

I’m not sure if I "deserve" therapy. Is it really for me?

A: Therapy is about wanting support and growth, not deserving. One client said, “I always thought I had to tough it out. Therapy helped me see that taking care of myself was brave, not selfish.”

Can therapy help with past trauma or difficult relationships?

A: Yes. We help clients navigate grief, abuse, and complicated family dynamics. One client shared, “I thought my past defined me, but therapy helped me reclaim my life and relationships on my terms.”

Will what I share in therapy remain confidential?

A: Absolutely. Everything is confidential within the limits of the law. Clients often say, “I finally felt like I could speak without fear of judgment or gossip.”

What if I don’t feel connected to my therapist?

A: Feeling a connection matters. Honest feedback helps. Sometimes it’s about adjusting the approach, other times about finding the right fit. One client found a simple switch made all the difference in their progress.

Practical Questions About Therapy

Do you offer teletherapy sessions?

A: Yes, we provide in-office sessions in Syracuse, Utah, and teletherapy for clients in Layton, Roy, Clearfield, Clinton, and all over the state of Utah. One client shared, “Being able to do therapy from my living room made starting so much less intimidating.”

Can family or partners be involved in therapy?

A: Yes! Couples or family sessions help navigate conflict, improve understanding, and set healthy boundaries. One family said, “We finally stopped talking past each other and started really listening.”

How do I know therapy is helping me?

A: Progress can be subtle. Clients often notice better sleep, more patience, or improved communication first. We regularly check in on goals so you can see tangible growth.